increase form completion rates

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get more completed forms
You work hard to get traffic to your website, and even harder to get your lead or sale forms completed so it is usually critical that you maximize the number of customers that complete your forms.

How can Smart-Form help? 

Look at these Smart-Form features specifically targeted at improving your form's completion rate, making sure that your visitors finish your forms, more often!

Drop-off Reporting

Our exclusive reporting tells you where customers are abandoning your forms, right down to the individual field!

This powerful Smart-Form feature is absolutely vital to fine-tuning your form and building it's completion rate over time.
 
Context-Sensitive Help

When you define 'help text' for a field on your form, Smart-Form automatically puts a 'help' icon beside the field.  When a user clicks the icon (or presses F1 in Internet Explorer) a help panel appears, with your help text displayed.

The user can then leave the help panel open and the help text will change as they move from field to field, guiding them through to form completion.

This is a key part of keeping your visitors moving through your form. Naturally, we use it on our own member Registration form (uhm, that's a hint by the way) !
 
Dynamically shorten your forms

Using the customer's own answers to eliminate questions or to show different questions depending on the answer to a previous question can shorten the form and make the questions more relevant to the individual user.

Naturally, a form that is shorter and/or more 'targeted' to the individual user is going to be completed more often!
 
Professional Validation Rules and Error Handling.

Just as important as validating user input is how errors are handled when the user has made a mistake.  Abrupt actions or a form's unexplained refusal to go forward is a major source of lost customers.

With Smart-Form validation, when things go off-track, the user sees a message that you defined for the specific field, is returned to that field and, if the user has the help panel open, the help text changes to match the error field.

Instead of a frustrated or confused customer, you get one who is thankful for the guidance.
 
Secure SSL Connections and Encrypted E-Mail

More and more users really do look for the little 'secure' padlock icon in their browser. Not only does it reassure your customers that their data is secure, it really is unsafe to gather information across the internet without it!

With Smart-Form /all/ your form submissions are secure and you visitors can feel comfortable that their data is not going astray when they hit 'submit'.

Plus, an essential bit of security that is often ignored - why secure a connection and then send the results in a 'plain text' e-mail ?

With Smart-Form your form result e-mail
can be x.509 encrypted with a Smart-Form certificate that is free (to Pro Account users) and is a snap to set up and use.

With all of these ways Smart-Form can improve your visitors' experience and get you more completed forms, why not register now for a free trial?

 

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